For Patients & Carers
Your history, visits, plan, documents and messages, together in your own account and language. Prepare at home, agree times that fit your life, and decide who helps you and with what.
Set out your history at home, in your own time and language, then update it as care changes instead of repeating it.
Propose a time or answer a proposal in your own timezone. Nothing is booked until you and your doctor both agree.
Your plan lists the next steps with dates. Check-ins and reminders follow the plan, not the other way round.
You see the proposed treatment and choose to accept or decline it. Any change comes as a new version you can compare.
Visit summaries, shared documents and messages sit with the care they concern, not in a separate inbox.
A person you choose helps through their own account, with permissions you can see, narrow or end. No shared passwords.
Your care circle shows every doctor and helper connected to your care and what each may do. Patient-facing access history is still in development.
Nerida Health encrypts your information in transit and at rest, hosted in the EU (Frankfurt). Only a care relationship or a permission you can see opens your record, and the Free plan gets the same protection.
Your Journey
The same seven moments as your doctor sees, from where you sit.
You ask to connect, or accept a doctor’s invitation. You always choose.
You answer questions that fit your doctor’s specialty, at home, in your language.
You propose or answer in your timezone. Booked only when you both agree.
Your doctor opens your prepared history. You see what is shared with you.
You see the next steps and why. You accept or decline a treatment plan.
You record what the plan asks, when it asks. A helper can act for you.
Very small groups are hidden before anyone sees a report.
Your Information, Your Choice
There is no advertising, and we never sell patient health data. Beyond your own care, how your information is used is your choice. The default is no, and you can opt out later.
Your information reaches the doctors you are connected to and the people you allow to help. Reports never show you as an individual, and very small groups are hidden before anyone sees them.
Helping Someone Else
Four illustrative situations. In each one, the person helping uses their own account and acts through permissions the patient can see and end.
A four-year-old sees a paediatrician and a paediatric dentist. Neither visit is possible without the parent.
Three siblings share the care of a mother who still manages much of her own care.
For a few weeks after an operation, a partner handles medication times, check-ins and the follow-up visit.
A sister two time zones away helps a brother keep his plan between visits.
These are illustrative situations, not real patients or testimony from anyone.
Your Care Circle
Your care circle lists the people who can act for you and exactly what each one may do. Nobody uses your password. Each person signs in as themselves, and everything they do is marked as done for you.
You can narrow or end any permission at any time. Patient-facing access history is still in development.
Your Role in Care
Patients and carers use their own accounts to prepare histories, see shared plans and stay connected between visits.
Permissions keep each person’s role clear, and can be changed or ended.
Messages reach your care team in Nerida Health, but they are not for emergencies. In an emergency, call your local emergency number.
Patient participation is built into the platform, not bolted on. Tell us what respectful care software should feel like.